BPO SERVICES FOR A STRONGER TOMORROW
BPO that works around
your business
UK-based expertise. Offshore capability. One accountable partner.
At Unitel Contact Centres, we provide outsourced BPO and contact centre services to help you deliver exceptional customer experiences, increase efficiency and scale with confidence. We support businesses across the UK, Australia and the US from our Teesside base and established offshore centre in Kolkata, India.
Real people Better outcomes.
Experienced
teams
Trained, supported and focused on your customers.
Flexible delivery
Scale up or down as your business needs change.
Secure and compliant
ISO 9001 & ISO 27001 certified, ICO and PCI compliant.
UK & offshore
Teesside, North East Engladn and Kolkata, India.
Global reach
Supporting businesses across the UK, Australia and the US.
Our Services
A full range of BPO services
From customer support to sales, we provide the people, processes
and technology to help your business succeed.
Customer Service
Inbound Contact Centre
Outbound Contact Centre
Sales & Lead Generation
Live Chat Support
Virtual Assistance
Debt Collection
Back Office Support
DISCOVER UNITEL
Discover How Unitel Can Support Your Business
See how Unitel Contact Centres supports businesses with flexible, reliable outsourced solutions.
UK & OFFSHORE BPO
The best of both worlds
Our Teesside operation gives us a strong UK pressence, while our Kolkata centre provides access to an establised offshore delivery model. Together, they give you a flexible, scalable solution with the visibility and control you need.
Let's talk
Ready to explore how Unitel can support your business?
Tell us what you 're looking to achieve. We'll help you find the right solution.
Your success is our success
Why Choose Unitel?
A partner, not just a provider
We're more than a supplier. We're an extension of your team, focused on your goals and your customers.
Reduce operational pressure
Let us handle the day-to-day,
so you can focus on growth.
Access expert capability
Skilled teams, proven processes
and the right technology.
Improve flexibility
Scale your operation as your
needs change.
Reduce operational pressure
Consistent, high-quality services across every channel.
Security & Compliance
Your data. Our responsibility.
We take quality, information security and responsibile data handling seriously. Our certifications and accreditations give you confidence that your customers and your business are in safe hands.
ISO 9001
Certified
ISO 27001
Certified
ICO
Compliant
PCI
Compliant
